Terms & Conditions:
Art Review Process:
1. Upon completion of your pet portrait, I will email you a low-resolution scan of the art. You will have 7 business days to review and provide approval or feedback.
If you are satisfied with the art, the final art will be shipped within 1 week of receiving your approval. However, if you fail to provide an approval or feedback at the end of the 7-day review process, I will assume you are satisfied with the drawing and the final portrait will be shipped to you.
If you are not fully satisfied with the art, please email me your suggested changes and/or detailed comments within the 7-day review period. You will receive a scan of the revised art within 7-10 business days for your final approval. Upon receipt of your approval, I will ship your pet portrait.
2. I will allow one round of revisions only. If we cannot come to an agreement to your satisfaction after one revision you will receive a full refund of your money.
(Please note: The pet portrait that is emailed to you during the review process will be a low resolution image and since all computer monitors are not the same there could be some variation from the actual artwork.)
Your pet portrait will be shipped via standard priority mail by USPS. If you request a rush shipment the increased shipping cost will be added to the total charge and must be paid in advanced.
Shipments outside of the United States will be negotiated on a case-by-case basis.
If your shipment has been damaged please let me know the nature of the damage so that I may remedy the situation.
Copyright 2016 by Keith DuQuette. ALL RIGHTS RESERVED. Any use of materials on this website, including reproduction, modification, distribution or reproduction, without the prior written consent of Keith DuQuette, is strictly prohibited.